Xbajae Terms and Conditions — Complete Guide

Welcome to Xbajae. These Terms & Conditions ("Terms") apply to your use of the Xbajae platform (xbajae.app). By accessing the platform or creating an account, you are deemed to have accepted these Terms. Please read them in full before registering.

The following definitions apply to key terms used throughout these terms and conditions:

• "Platform" refers to the Xbajae website, mobile site, and all associated services.
• "User" refers to any individual who has registered or intends to register on Xbajae.
• "Account" refers to each user's individual gaming account.
• "Bonus" refers to welcome offers, cashback, free bets, and other promotional benefits provided by Xbajae.
• "KYC" refers to the Know Your Customer verification process, which must be completed before making a withdrawal.

To create an account on Xbajae, you must meet the following requirements. It is each user's responsibility to register correctly and in accordance with these Terms and Conditions.

• You must be at least 18 years of age at the time of registration. A national ID card or birth certificate may be required for age verification.
• Each person may open only one account. Opening multiple accounts from the same device, IP address, or bank account is strictly prohibited.
• You must provide your correct name, date of birth, phone number, and email at registration. Providing false information may result in account termination.
• Keeping your account secure is entirely your responsibility. Do not share your password with anyone.
• Xbajae reserves the right to decline any registration, particularly where information is incomplete or inaccurate.

Financial transactions on Xbajae are fully secure and straightforward. You can make fast deposits and withdrawals via bKash, Nagad, and Rocket. Please read the following Terms and Conditions carefully before making any transaction.

Deposit Rules:

• The minimum deposit amount is ৳200. Your maximum daily deposit limit is determined by your account tier.
• You must only use payment methods registered in your own name. Payments from third-party accounts are not accepted.
• Deposits are usually credited instantly. If you experience any issues, please contact our 24/7 support.

Withdrawal Policy:

• The minimum withdrawal amount is ৳500. KYC verification must be completed before your first withdrawal.
• Withdrawals are typically processed within 3 to 30 minutes. Processing times may be slightly longer outside of banking hours.
• If the wagering requirements for a bonus are not met, the equivalent amount cannot be withdrawn.
• Xbajae reserves the right to temporarily suspend withdrawals if fraud is suspected.

Xbajae offers attractive bonus deals, but each bonus comes with its own terms. It is important to read the relevant Terms & Conditions before accepting any bonus.

• The welcome bonus is for new members only. Each account is eligible for the welcome bonus once.
• Wagering requirements are typically 5 to 30 times the bonus amount — the exact figure will be stated on the relevant bonus page.
• Withdrawals cannot be made directly from bonus balance until the wagering requirements have been met.
• Xbajae reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to claim the same bonus more than once will be treated as bonus abuse and may result in account closure.
• To qualify for the referral bonus, your referred friend must successfully register and make a minimum deposit.

All games on Xbajae are completely fair and transparent. We use a Certified Random Number Generator (RNG) to ensure every game outcome is entirely unbiased. Please read the rules of each game carefully before playing.

• Sports Betting results are determined based on data from official and recognised sports governing bodies.
• If a game result is voided due to a technical error, the stake for that bet will be refunded.
• The dealer's decision is final in Live Casino games. Any disputes will be reviewed against the game recording.
• If a game is interrupted due to a lost internet connection, the system will automatically save the result.

The following activities are strictly prohibited on the Xbajae platform. Violating these Terms and Conditions may result in permanent account closure and forfeiture of any remaining balance.

• Operating multiple accounts under the same person's name.
• Bonus abuse — claiming bonuses through multiple accounts or fake identities.
• Using automated bots or software to play games or place bets.
• Attempting to gain unauthorised access to another user's account or engaging in any form of hacking.
• Using funds obtained through money laundering or illegal sources.
• Cheating, harassing, or engaging in inappropriate behaviour toward other users.
• Exploiting technical glitches or bugs on the platform for unfair advantage.

Xbajae may temporarily or permanently close a user's account under the following circumstances.

• For violating the Terms and Conditions.
• If KYC verification fails or false information is provided.
• If there is reasonable suspicion of fraud or illegal activity.
• If the user submits a self-exclusion request.

Users may request account closure at any time. Any valid balance will be refunded, but bonus balances will be forfeited upon closure.

Xbajae takes the protection of your personal data seriously. We do not sell your information to any third parties. For details on how your data is used, please refer to our Privacy Policy read.

• Information provided during registration is used solely for account management and KYC verification.
• We may be required to share information with government authorities due to legal obligations.
• Our servers are secured with 256-bit SSL encryption.

Xbajae believes gaming should be purely for entertainment. We never want any user to be harmed by gaming, which is why we offer a range of responsible gaming features to keep you in control.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for anywhere from 24 hours to permanently.
• Cooling-Off Period: You can temporarily suspend your account for a set period of time.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

Never treat gaming as a source of income. If you feel gaming is having a negative impact on your life, contact our support team immediately. For more information, please visit our Responsible Play View the page.

Xbajae reserves the right to partially or fully amend these terms and conditions at any time. Notice will be sent to your registered email before any changes take effect.

• Continued use of the platform after any changes have taken effect will be considered your acceptance of the updated Terms and Conditions.
• At least 7 days' notice will be given prior to any significant changes.
• Previous versions of the Terms will be kept in our archive and can be made available upon request.

For any disputes or complaints, please contact the Xbajae support team first. We make every effort to resolve issues within 48 hours.

• To submit a complaint, email us at support@xbajae.app or use the live chat.
• Please include your account ID, transaction date, and full details when submitting a complaint.
• If you are not satisfied with the support team's decision, you have the option to escalate the matter to a higher authority.
• The applicable laws of Bangladesh shall govern any legal disputes.

If you have any questions or feedback about these Terms & Conditions, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: support@xbajae.app
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Help Centre: help-center Visit the page.